Mail It In

iMend Phones offers an efficient mail in repair service. Your repair will be completed on the same day it is received and returned via express post free of charge. Completed repairs cannot be returned until full payment is received via bank deposit, PayPal or credit card.

How to mail your phone for repair:

    1. Call 13000iMend (1300 046 363) to ensure parts availability and secure your booking.
    2. We will email you through a form.
    3. Fill it out.
    4. Send the form and your phone wrapped in bubble wrap via Australia Post or Courier service (Buy the bag over the counter and then put in express post bin when using Australia Post)
    5. We will notify you once your Smart Device has been received and repairs have been commenced.
    6. You will be notified upon dispatch.
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